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HP E-Learning for Data Privacy

An interactive e-learning course built with Gomo

Encouraging Ethical Data Privacy Practices

My Role: Lead Instructional Designer, UI/ UX Designer, Content Creation, Animation

Teammates: QA Engineer, Designer, Project Manager

As the main designer on this project, I was tasked with helping HP create a fun and engaging e-learning course for their workforce to take.

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The course needed to cover privacy and data security and how to handle personal information. HP employees have access to all kinds of customer information. As a result, HP needs to make sure all laws and regulations are followed to avoid any risk of data breaches and mishandling of private information.

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I worked with the compliance team at HP, meeting with them once a week to discuss each step of the project as it progressed. HP was very clear on how the course needed to look and feel.​

HP Headquarters

Business Goals

  • Help HP become a leader in privacy and data compliance.

  • Create a fun and exciting learning environment at HP.

  • Encourage HP Employees to protect personal information.

Instructional Design Objectives

The HP Privacy and Data Protection course  should enable learners to define key privacy concepts, identify common risks, and distinguish between compliant and non-compliant data handling practices. Participants should be able to apply principles such as data minimization and purpose limitation to real-world scenarios, demonstrate proper breach reporting procedures, and evaluate activities for regulatory compliance. Additionally, the course should help learners recognize the roles and responsibilities of various stakeholders involved in safeguarding personal data within the organization.

Target Audience

The e-learning course will be taken by all HP employees only. It will not be public facing.

Purpose

It is important for companies to responsibly use customer information. Today, identitying theft and fraud are common and by law companies are legally responsible to handle that information as sensitive. Depending on country and regional laws, a company must base their data collection and processing procedures to accommodate for those regulations.

Moodboard

Project Mood Board

Collaboration

For this particular project, I worked closely with the Data Privacy team at HP. We met weekly to discuss project goals, progress, and also to discuss current design issues and any other feedback the HP team had for us. Working with HP was fun and very enjoyable. Both sides appear to be open to feedback and improvements to make the course fun, challenging, and valuable for training.

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I also worked side by side with another designer on my team. Together we completed tasks such as story-boarding, wire-framing, and collecting visuals for the course.

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Together, everyone contributed to created a robust and fun course based on an Escape Room theme. An escape room game is an immersive adventure in which player(s) work to solve a series of puzzles, riddles, and/or challenges in order to “escape” from a themed environment. Designed to test logic, the game places participants in a scenario such as a locked laboratory, haunted mansion, or spy mission, where every object or clue may be part of the solution. Players must think critically and act decisively, creating a high-energy, interactive experience that blends entertainment with problem-solving.

Wireframes

I utilized Figma to create basic wireframes for each slide in the course. Each chapter in the course was designed as a different room with different concepts and objects to click on. This course will mainly be taken on desktop, so I designed for desktop first, and then tested on mobile.

HP Content Grooming 2.png
HP Content Grooming.png
HP Content Grooming 3.png
HP Content Grooming 4.png

Screenshots from Figma

Good Design Practices

The course was designed with responsiveness, accessibility, and usability in mind.

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Question Feedback.png
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Gamification.png

Screenshots of Final Course

Results

This e-learning course offers significant benefits by equipping employees with the knowledge and skills needed to handle sensitive information responsibly and in compliance with applicable laws and regulations. Such training fosters a culture of accountability and vigilance, reducing the risk of data breaches, regulatory fines, and reputational damage. It provides flexible, scalable learning opportunities that can be tailored to various roles and jurisdictions, ensuring that all team members—from front-line staff to senior leadership—understand their obligations under frameworks like the GDPR, CCPA, or HIPAA. Ultimately, it empowers organizations to safeguard personal data while reinforcing trust with customers, partners, and regulators.

"We feel confident our employees will learn and appreciate data privacy. We also feel relieved that our training(s) will meet regulatory standards."

The course was completed in less than 3 months.

Animated video created in After Effects for the course using HP branding guidelines.

Short Demo of the live course

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Built from scratch all by myself with Wix.com

Copyright 2024.

To see more examples of my work or need the password, please send me a message

To see my coding skills, please visit my GitHub page.

Visual Designer | Production Artist | Rachael Chagnon
Multimedia Design, Fine Art, Illustrations
jrchagnon@icloud.com

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